Credentials
Before you tell a stranger anything, it's reasonable to want to know who they are and what they've earned. Here's exactly where our counsellors stand — stated plainly, with nothing rounded up.
The qualification is the starting point, not the whole story. Here's all of it.
Both counsellors have completed a three-year degree in counselling / psychotherapy — the full length of training, not a short course.
Both are registered members of the British Association for Counselling & Psychotherapy, bound by its Ethical Framework and open to its complaints procedure.
Every counsellor's work is reviewed in monthly supervision with a senior practitioner — the standard that keeps practice safe, not just the qualification on the wall.
Every counsellor holds an enhanced DBS background check, renewed regularly, and carries professional indemnity insurance.
We'd rather give you a real number than a vague one. These are the logged clinical hours each counsellor has behind them.
More than 100 hours of clinical experience
Trauma, recovery and mental health difficulties
Annabelle supports people through many different kinds of trauma, recovery and mental health difficulties, and works at a pace that feels safe and manageable for each person.
More than 35 hours of clinical work
A range of concerns, face to face and telephone
Alisha works with a range of concerns and draws on a variety of counselling approaches and techniques, tailoring each session to the individual.
Registration isn't a badge we show once. It's a set of obligations we're held to every week.
You'll be told how confidentiality works and where its limits sit before your first session — not discovered halfway through.
Because our counsellors are BACP registered, you can raise a complaint with an independent body rather than having to take it up with us alone.
If we're not the right counsellor for you, we'll say so and help you find someone who is. The relationship matters more than the sale.
Credentials only tell you so much. The free first conversation exists so you can hear how we listen before deciding anything.
Book a free first conversation